Contact Raypak Customer Service
How to Reach a Person at Raypak
Verified Contact Information
Customer Service Number:
-
1-805-278-5300
General Info:
info@raypak.com
Legal:
compliancemanager@rheem.com
webmaster@raypak.com
Raypak Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Raypak Phone Number
1 (805) 278-5300
Average Hold Time
00:04:17
Average Calls duration
6 minutes
Most Popular Raypak Email Address
webmaster@raypak.com
Raypak Live Agent Availability
13% of callers successfully reach a real person
Issue Resolution Rate
Low (11% reported full resolution)
Raypak Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Raypak Phone Number | 1 (805) 278-5300 |
| Average Hold Time | 00:04:17 |
| Average Calls duration | 6 minutes |
| Most Popular Raypak Email Address | webmaster@raypak.com |
| Raypak Live Agent Availability | 13% of callers successfully reach a real person |
| Issue Resolution Rate | Low (11% reported full resolution) |
| Raypak Customer Service Rating | 4.6 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 95% phone, 5% email |
| Common Reasons for Contact | Product/ service, request for information and staff |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Raypak | First and last name, email or phone number |
Contact Information
Raypak Website:
Raypak Help Center:
Corporate Office Address:
Raypak, Inc.
2151 Eastman Ave.
Oxnard,
California
93030
United States
Other Info (opening hours):
Hours:
Monday - Friday: 7:30am - 4:30pm
Fax:
+1(805) 278-5468
Summary of Raypak Customer Service Calls
2.6K
TOTAL
CALLS
CALLS
05:55
AVG CALL
DURATION
DURATION
11%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Raypak?
Product/ Service Question:
- “Mechanical drawings”
- “Warranty”
- “Tech support”
Request for Information Question:
- “Question on pressure switch”
- “Heater question”
- “Question about drain plug return header”
Staff Question:
- “Service in my area for my pool heater”
- “Boiler service”
- “Call service”
Return/ Replace Question:
- “Replacement part”
- “Heat exchanger”
- “Return/refund”
Website/ Application Question:
- “I am installin a pool heat pump”
- “Is trying to find my installer”
- “Heater app not working”
Account Question:
- “Codes”
- “No pilot sensed code”
- “Fan lockout code”
Shipping and Delivery Question:
- “Size of gas line”
- “Wrong furnace shipped”
- “Part not received yet”
Payments and Charges Question:
- “I bought a heater from discount pools.I opened it up to install it and it's damaged”
Employment Question:
- “Job application status”
Other Question:
- “*** starts fine but won’t kick on”
- “Boiler won’t stay on”
- “Heater keeps turning off.”
Compare Raypak Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Raypak