Contact Raypak Customer Service
Raypak Phone Numbers and Emails
Customer Service Number:
-
(805) 278-5300
Raypak Emails:
How to Contact Raypak?
Most Popular Number:
| Total calls: 2 382 | Issues resolved: 56 | Last call: May 19, 2025 |
Raypak Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Raypak Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Raypak is 8052785300. 77% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Raypak may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Raypak Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Raypak is 8052785300. 77% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Raypak may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Raypak mainly because of request for information, product/ service and staff.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Raypak is webmaster@raypak.com. 65% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Raypak Website:
Raypak Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7:30am - 4:30pm
Fax:
Raypak Customer Service Reviews
Customer service has been helpful and resolved my prior issue. Ordering new part this week and shipping to me.
Their warranty is not worth the paper it is written on! They promised to refund me the cost for diagnostic since they don't have an authorized service person in my area.
They did not pay me. I paid for that as well as the needed repairs and parts.
How Good is Raypak's Customer Service?
Summary of Raypak Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Raypak?
Request for Information Question:
- “Need help”
- “Support”
- “Contact Jason Stronach”
Product/ Service Question:
- “Heater not working”
- “Technical”
- “Technical issues”
Staff Question:
- “Service in my area for my pool heater”
- “Boiler service”
- “Call service”
Website/ Application Question:
- “App not connecting”
- “Technician on site. No display at heater. 240 Volts coming in.”
- “Technician on site”
Return/ Replace Question:
- “Dirty heat exchanger”
- “Need replacement filter info”
- “Replaced motherboard”
Account Question:
- “No pilot sensed code”
- “Fan lockout code”
- “Heater fault code”
Shipping and Delivery Question:
- “Size of gas line”
- “Wrong furnace shipped”
- “Part not received yet”
Payments and Charges Question:
- “I bought a heater from discount pools.I opened it up to install it and it's damaged”
Employment Question:
- “Job application status”
Other Question:
- “Strip screw”
- “Heater issues”
- “Heater”
Compare Raypak Customer Service To
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