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Contact Raypak Customer Service

How to Reach a Person at Raypak

Verified Contact Information

Customer Service Number:

  • 1-805-278-5300
Call Now
Send Message

General Info:

info@raypak.com

Legal:

compliancemanager@rheem.com
webmaster@raypak.com

Raypak Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Raypak Phone Number
1 (805) 278-5300
Average Hold Time
00:04:17
Average Calls duration
6 minutes
Most Popular Raypak Email Address
webmaster@raypak.com
Raypak Live Agent Availability
13% of callers successfully reach a real person
Issue Resolution Rate
Low (11% reported full resolution)
View full overview

How to Contact Raypak?

Most Popular Number:

(805) 278-5300
Total calls: 2 556 Issues resolved: 67 Last call: Jun 11, 2026

To contact Raypak customer service on general questions, use this phone number: 1-805-278-5300. The representative will provide the information you need and help solve your issues. You may use this contact to resolve your personal data inquiries and make complaints.
You can find Raypak on social media, so you may try reaching them via their accounts if the phones are busy.

There is no direct Raypak email address for customer care on their website. However, you can email them by filling out the form on the site. The general questions and suggestions can be sent to the company’s email using the form on their Contact Us page. Insert your contact info and describe the matter you have trouble with. Provide the product information and try to give as many details as possible.

If you need to resolve issues concerning personal data, email compliancemanager@rheem.com. This address doesn’t provide tech support and can be used for applications on Privacy Policy matters.

You can access the support chat with sales representatives if you enter your Zip Code. If you need to talk to a pool sales agent or a commercial sales representative, you can insert the code and receive access to a Raypak contact of your personal manager. The agent will help you deal with tech problems and guide you to solve your issues.

If your question does not require an immediate answer, you can fill out the form on the website to get customer support. If you want to deal with tech issues on your own, browse FAQ for detailed help articles on your inquiry.

PissedConsumer Club

Contact Information

Raypak Website:

Raypak Help Center:

Corporate Office Address:

Raypak, Inc.
2151 Eastman Ave.
Oxnard, California 93030
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:30am - 4:30pm

More contact details

Fax:

+1(805) 278-5468

Summary of Raypak Customer Service Calls

2.6K TOTAL
CALLS
05:55 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Raypak?

Product/ Service Question:

  • “Mechanical drawings”
  • “Warranty”
  • “Tech support”

Request for Information Question:

  • “Question on pressure switch”
  • “Heater question”
  • “Question about drain plug return header”

Staff Question:

  • “Service in my area for my pool heater”
  • “Boiler service”
  • “Call service”

Return/ Replace Question:

  • “Replacement part”
  • “Heat exchanger”
  • “Return/refund”

Website/ Application Question:

  • “I am installin a pool heat pump”
  • “Is trying to find my installer”
  • “Heater app not working”

Account Question:

  • “Codes”
  • “No pilot sensed code”
  • “Fan lockout code”

Shipping and Delivery Question:

  • “Size of gas line”
  • “Wrong furnace shipped”
  • “Part not received yet”

Payments and Charges Question:

  • “I bought a heater from discount pools.I opened it up to install it and it's damaged”

Employment Question:

  • “Job application status”

Other Question:

  • “*** starts fine but won’t kick on”
  • “Boiler won’t stay on”
  • “Heater keeps turning off.”

Compare Raypak Customer Service To

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